It is not reasonable for the person to occupy their current accommodation, for example, because they would be at risk of domestic abuse (see paragraphs 6.3-6.4 of the Homelessness code of guidance). They do not have any accommodation which is available for them which they have a legal right to occupy or, The consent can be made in writing or given orally (see the section below), although the person referring should follow the agreed processes set out in their agency’s internal guidance, if applicable.
The service user must consent to the referral being made. The new duty requires the specified public authorities to identify and refer a service user who is homeless or may be threatened with homelessness, to a local housing authority of the service user’s choice. The duty to refer only applies to the specified public authorities in England and individuals can only be referred to a local housing authority in England (see paragraph 4.2 of the Homelessness code of guidance).
UNIVERSAL TYPE CLIENT NOT RESPONDING HOW TO
This guidance will help public authorities identify service users who may be homeless or are threatened with homelessness, and explains how to refer the service user to a local housing authority. Someone working for a public authority which is not subject to the duty can still make a referral. This guidance is designed for those working in a specified public authority, which is subject to the duty to refer. It is also anticipated that it will encourage local housing authorities and other public authorities to build strong partnerships which enable them to work together to intervene earlier to prevent homelessness through, increasingly integrated services. The duty to refer will help to ensure that services are working together effectively to prevent homelessness by ensuring that peoples’ housing needs are considered when they come into contact with public authorities. This duty is effective from 1 October 2018 and will apply to the list of public authorities set out below.
The Homelessness Reduction Act 2017 significantly reformed England’s homelessness legislation by placing duties on local housing authorities to intervene at earlier stages to prevent homelessness in their areas, and to provide homelessness services to all those who are eligible.Īdditionally, the Act introduced a duty on specified public authorities to refer service users who they think may be homeless or threatened with homelessness to local authority homelessness/housing options teams (see paragraph 7 of the Homelessness code of guidance). Throughout this guidance we have used the generic term ‘service user’ to describe the people who come into contact with public services. It also answers some frequently asked questions. The guide outlines what the purpose of the duty to refer is, some advice for identifying when someone is threatened with homelessness, and what the procedures are for referring someone to a local authority. This guide is primarily designed for professionals in public authorities subject to the duty to refer, although it will also be of interest to homelessness officials in local authorities.
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